Sometimes I really strongly feel that we should fire certain customers. I’m in no way joking. If this were my business it would be so. But then it isn’t and so we must all continue to play the game as best we can.
There’s not much freedom in that! There’s no buffer, no space to breath. And so we feel constrained to chase every opportunity, to respond to every unfair customer accusation, to bend over backwards when we should actually be taking a firmer stance.
This is one of the reasons why I truly and honestly desire the freedom.
I’m so over all of this. Give me the freedom instead!